South Lakes Housing would consider this as Anti-Social Behaviour if the disturbance is persistent. ‘Persistent’ means the disturbance is repetitive over continuous periods and is more than a one off incident.
If you feel safe to do so try and speak to your neighbour to let them know how their activities or behaviour is affecting you. They might not be aware they are disturbing you and likely to appreciate you letting them know.
How to Report
South Lakes Housing aims to investigate reports of the disturbance over a 2 week period. During this time you will need to continue to report any incidents of nuisance you are experiencing through the online reporting form or via The Noise App. Any incidents reported will be attached to an ASB case as evidence.
Once the initial 2 week period is over a review of the case will be carried out by our Tenancy Management Team to decide what course of action will be taken. You will be informed of the outcome.
If you have concerns about the welfare of an adult or child in the household you should contact the Cumbria Safeguarding Hub and/or the Police.