Chat Live Now

Live Support

Our Agents are available 09:00- 17:00 Mon-Fri

Who We Are - South Lakes Housing

Who We Are

About Us

SLH was formed to improve the quality of affordable homes in the area and the service which customers receive. Since receiving over 3,000 transferred
homes in 2012 we have achieved the initial outcomes and promises we made to tenants, including;

  • £65M spent on improving and maintaining homes, including £4M on environmental improvements
  • More than 150 affordable homes have been built or acquired
  • Rents have been kept to an affordable level

SLH is an independent, not-for-profit housing association and is the largest provider of affordable rented housing in South Lakeland, Cumbria. SLH holds the highest gradings for governance and viability from the Regulator of Social Housing (RSH), including via an In-Depth Assessment (IDA) in early 2019.

SLH Business Strategy

South Lakes Housing provides good quality homes in one of the most beautiful areas of in the country. The need for quality affordable homes has never been greater, with many working families unable to afford market homes. A rapidly ageing population, fuel poverty and flood prone areas provide the backdrop to our priorities for action.

Our purpose Quality Homes, a platform for life has been central to our planning for the future.

We are ambitious about the lasting impact we will have over the next five years and beyond on improving customer experience, their homes, neighbourhoods, energy efficiency, affordability and a new supply of quality homes. Like many social, community-based housing associations we are grappling with the challenges of meeting growing housing need, decarbonising an ageing housing stock, and mitigating against the real risk of future flooding. This, in addition to the core expectations of keeping our homes safe and maintained to a good quality.

Our business strategy for 2020-2025 focuses on 3 key strategic themes; Growing, Greening and Transforming.

For more information please open the link to the Business Strategy Summary


Were a PlaceShaper, a national network of more than 100 community-focused housing associations. Together we own and manage 850,000 homes, are building 36,000 homes and provide services to more than two million people. We re-invest 100% of our profits into our homes and communities and have helped more than 60,000 people into work since 2010.

We have a business objective to develop commercial partnerships and PlaceShapers provides a platform for building networks and strategic alliances with like-minded organisations.

Find out more at

Homes for Cathy

We are also members of the ‘Homes for Cathy’  Group which is a national alliance of housing associations from people across the UK helping to raise awareness of the needs of homeless people.

Find out more at