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Our Team | South Lakes Housing

Our Team

From a dedicated team of directors to a passionate board, we have an experienced team of people who shape the plans and direction of our organisations. Our Board makes major decisions about our aims and how we can achieve this. It steers our executive management team who look after the day-to-day operation of the business and the delivery of our services.

  • Our BoardRead more

    The organisation is run by a Board of Management where people are recruited based upon a criteria of skills and competencies required by the Board to fulfil their business objectives. The Board makes major decisions about what the company aims to do and how it will achieve this. It steers the Executive Management Team who look after the day-to-day operation of the business and the delivery of services.

    SLH currently holds the highest gradings for ‘Governance’ (G1) and ‘Viability’ (V1) from the Homes and Communities Agency (the social housing regulator).

    • Board DirectorRead more
      Ian Munro (Chair)

      Until recently Ian had been the Chief Executive of New Charter, a highly successful and respected Housing Association in the Manchester area. Ian has served as a non-executive director on the Board of SLH since September 2017 and as well as his significant housing pedigree he has set up and chaired a multi-academy education trust and a local media company

      Ian was appointed to the SLH Chair role from 1st May 2018. Ian has been a former board member of the National Housing Federation and was awarded an OBE for services to housing in the 2017 New Year’s Honours list

      Key skills: Strategy, Governance, Housing, Property Management.

      Keith Bevan (Chair of Audit and Risk Committee)

      Keith is Chair of SLH Audit & Risk Committee. He is a keen environmentalist and involved with a number of local charities. He is based in Ambleside.

      He has worked in the Life Insurance market for over 25 years focussing on risk management and consultancy work. He has worked in Europe with some of the largest international insurers as well as smaller-scale UK mutuals. Over the last 10 years, he has supported a number of senior leadership and Board teams in making financial, risk management and capital management transitions due to regulatory change.

      In 2017 he took up the position of Chief Risk Officer at Furness Building Society.

      Key skills: Strategy, Risk, Finance, Governance and Regulation.

      George Taylor (Chair of Remuneration and Governance Committee)

      George has lived in Kendal for 16 years. During that period, he has served as a board member of the Kendal Brewery Arts Centre for 10 years and Kendal College for 12 years. His principal other activities are acting as chair of the trustees of four pension schemes, two based in Carlisle. From 2010 until the role ceased in mid-2015, he was a Public Member of Network Rail, representing the public interest as an investor in the railway network.

      He has extensive board experience in housing, having served from 2004 to 2008 as chair of the board of Newlon Housing Trust in north-east London when Newlon was the social housing partner of the Arsenal Football Club in all their development in the London Borough of Islington. George has also served as a board member of the Community Gateway Association in Preston and in 2013 as interim chair of the board of Great Places Housing Association, based in Manchester.

      Key skills: Housing, Development/Regeneration, Governance, Finance, Pensions.

      Brian McDonough

      Brian’s career was in further education and between 1990 and 2008 he was Deputy Principal at Joseph Chamberlain College, Birmingham, a city-centre Sixth form college with over 3,000 students. His main responsibilities included managing Human Resources, IT, Information, Financial and Risk Management.

      During that time he gained considerable experience with working with local community groups, bidding for national and EU funding and managing capital projects. He was also chair of a local Primary School Board of Governors.

      He is interested in helping South Lakes Housing to be a top-performing organisation, providing good quality housing and services to people of the local area.

      Key skills: Human Resources, IT, Finance, Performance and Risk Management.

      Kerry Byrne

      Kerry is a Chartered Certified Accountant, having qualified with Deloitte where she spent almost 12 years specialising in internal audit and risk management in both the public and private sectors. She spent three years in the industry as the Head of Internal Audit for the Universities Superannuation Scheme Ltd before moving back into practice for three years with Ernst & Young where she specialised in Banking.

      Kerry is a Governor of Liverpool John Moores University, where she is Chair of the Finance Committee. She is also a Non-Executive Director of Alder Hey Childrens NHS Foundation Trust where she is Chair of the Audit Committee.

      Kerry now runs a property business, letting properties to tenants and developing properties for sale.

      Key skills: Finance and Treasury, Audit, Risk, Governance.

      John Holmes

      John has lived in Crosthwaite since 1999 having moved from Bradford/Leeds. He has spent the last 45 years as Managing Director of a General Contracting Company engaged in the building of Schools, Hospitals, Churches, Housing for Local Authorities, Housing Associations and private clients as well as considerable works for Industry and Commerce. Having trained as a Quantity Surveyor he spent most of his working life in project management including design build projects.

      During his time in Crosthwaite he has become involved in several community organisations and Charitable Trusts and in 2011 he was elected as a Councillor for the Lyth Valley. He served as Chairman of South Lakes Housing from September 2013 to April 2018.

      Key skills: Commercial Construction, Contracts and Planning.

      Loraine Birchall

      Loraine Birchall lives in Great Urswick and has been a Board member since 2014. Loraine is a self-employed web developer and consultant.

      Loraine previously worked in defence, financial services, ICT support/system admin, retail and hospitality. In her current business she’s acted as a consultant for Business Link, Manufacturing Advisory Service and West Cumbria Development Agency on a variety of projects. Loraine has a particular interest in accessibility, social and economic exclusion.

      She believes technology can enhance life for many, but, for disabled people, it makes a better life possible.

      Key skills: Technology, Partnerships, Community Engagement and Social media.

      Maggi Morris

      Maggi is an independent Public Health consultant and as a resident of South Lakeland, Maggi is acutely aware of the housing issues affecting local residents, especially younger and older people regarding health and wellbeing issues.

      Maggi has worked alongside local communities and Housing Associations in North Liverpool in order to help regenerate housing and facilitate the local community development. A former Director of Public Health she has a wealth of knowledge and connections with the health service and is committed to improving the health and well-being of residents. She has recently been appointed as Public Health Advisor to Kensington and Chelsea to assist with the Grenfell tragedy response.

      Her expertise in organisational development brings additional benefits to SLH.

      Key skills: Health, Environment, Organisational Development, Health and Safety.

      Stephen Bolton

      Stephen became a Board Member in November 2018 and has been engaged with SLH for a number of years including Chairing the Tenants’ Committee and involvement in Tenant Scrutiny Reviews and the Tenant Complaints Panel. He has over 25 years’ experience of community/sports boards and committees including holding the positions of Chair, Secretary and Treasurer.

      Stephen served for 7 years in the Armed Forces in various locations and was a taxi driver for over 15 years, including a period of self-employment.

      Stephen possesses a number of accountancy, IT and health & safety related qualifications. For the last 5 years, Stephen has been a volunteer adviser at Barrow Citizens Advice providing welfare advice.

      Stephen’s main interest is the development of more social housing and improving services for disabled people.

      Key skills: Partnerships, Tenant Engagement, Financial Inclusion

      John Burt

      John has worked in social housing most of his working life and is passionate about social purpose. Having worked previously in a large housing association he is interested in helping with the challenges faced by SLH. His vast experience with developing new homes and regenerating estates is coupled with his governance experience as a Deputy Chief Executive. Having served a number of boards for the past 30 years he has good knowledge and experience of what makes a board effective and able to fulfil their responsibilities.

      Key skills: Strategy, Development, Governance, Risk, Property Management

      Steve Bentley 

      Steve has over 35 years experience in corporate banking, having qualified with the institute of bankers and was the former Relationship Director for Barclays specialised in supporting Social Housing providers in the North West before retiring in 2019. He brings considerable corporate governance, finance and treasury management experience to South Lakes Housing. Steve lives just outside of Kirkby Lonsdale and is also the senior independent director at the ForViva Group a social housing provider with wide-reaching commercial activities based in Salford.

      Key Skills: Finance, strategy, performance and treasury management

      SILAS HEYS

      Silas is a qualified solicitor who specialises in property law.  He moved to Kendal in 2017 after working for international law firms in Manchester and Liverpool, where he acted for pension funds, retailers and large charitable and educational institutions on their property transactions and portfolio management.  Silas is currently in-house Legal Counsel at Cumberland Building Society, where he advises the Society on all aspects of property, banking and finance and commercial law, as well as on corporate governance.

      A geography graduate and fellow of the Royal Geographical Society, Silas has a keen interest in sustainability and the environment.

      Key Skills: Property law, management and development; Commercial Contracts; Risk; Governance and Regulation.

                                                           SUSANNE LONG

      Susanne has lived in Kendal since 2012, moving up from the south coast where she worked for IBM UK Ltd.

      Susanne is a Councillor for both South Lakeland District Council (elected in 2019) and for Kendal Town Council (elected 2018).  Susanne is especially interested in the areas of Planning and Housing and is also a Board member for Kendal Futures.

      Susanne’s previous career was within the IT sector, working in various sales and sales enablement roles all of which were focused on Client Relationship Management (CRM). In her role as Business Transformation Consultant, Susanne worked with Clients to re-design & simplify processes, deliver the infrastructure to support their evolving business needs and to prepare them for the change required to ensure their successful adoption.

      Key skills: Organisational Change Management (Business Transformation), Consulting: change & adoption, project & program management, Community engagement, CRM

  • ExecutiveRead more

     

    • The Executive Management TeamRead more
      cath_purdy_obe_004webCath Purdy
      Chief Executive

      Cath Purdy joined South Lakes Housing in July 2015, having previously been Chief Executive of Housing Hartlepool and Group Chief Executive of Vela Housing Group, before briefly becoming Deputy Group Chief Executive of Thirteen Group in the Tees Valley.

      Having spent over 30 years as a housing professional, 18 of which have been at executive level, Cath is passionate about social housing and how the sector contributes to economic and social wellbeing. She has been very active in the sector, currently serving as Board Director of HouseMark and Placeshapers. She has previously served as Board director of the National Housing Federation, the CiH Council and Northern Housing Consortium Boards.

      She has a BA (Hons) degree in Social Policy, a diploma in Housing Policy and a Masters in Business Administration. She is a fellow of the CiH and in 2011 was awarded an OBE, for her work in Housing in the Queen’s Birthday honours.

      Cath has previously acted as a Trustee of a Primary Care Trust and a subsidiary of the National Museum for the Royal Navy. She is currently a Leader in residence at the Lancaster University Management School.

      Having previously delivered two successful transfers and two mergers, Cath is committed to build on the strong foundation of the early post transfer years and with an excellent staff team improve core services, value for money and grow the business through the development of much needed new homes. By working in partnership with the Local Authorities and others she intends for South Lakes to be at the forefront of delivering the economic, social and health benefits of good quality affordable housing in the area.


      riichard_hayesHilda Kaponda

      Executive Director of Resources

      Hilda Kaponda joined South Lakes Housing in June 2018, having previously been in similar roles in the North West for the last 18 years and in finance for over 25 years. Hilda has worked as a regulator at The Housing Corporation and external auditor at PWC. She is a qualified accountant (FCCA), has an MBA from Manchester Business School and a degree in Electrical and Electronics Engineering (BEng).

      She has been very active in the sector as a Non-Executive Director over three years and is currently Chair of Governance & Remuneration Committee at First Choice Homes Oldham and Chair of Audit Committee at Arawak Walton Housing Association and a member of the National Housing Federation Board Member Group established in October 2018. Her other Non Executive Director (NED) roles include member of Board and Audit Committee in the NHS Trusts and various community charity Boards.

      Having previously worked in both in stock transfer and traditional organisations at Harvest Housing Group (Partington Housing Association & Derwent & Solway), Eastlands Homes Partnership Limited (from 2003 to 2015), Equity Housing Group and Community Gateway Association. Her past NED roles in housing include Chair of Finance, Audit and Performance Committees at Parkway Green Housing Association (now part of Wythenshawe Community Housing), Stockport Homes (ALMO) and Mosscare Housing Group (now part of Mosscare St Vincents and still a voting shareholder of MSV). She has been a mentor and mentee of the HDN Board member development programme.

      Hilda is committed to ensuring South Lakes continues to be a financially sound and sustainable organisation, embraces digital technology, provides value for money services and good quality affordable housing. She has extensive experience in sourcing funding to grow and support the business and working with regeneration funding partners like Homes England, Single Regeneration Budget, European Investment Bank and DCLG and working with the local authority to develop local funding solutions for social housing.


      Richard Hayes
      Director of Assets

      Richard graduated in 1995 as a Quantity Surveyor and initially worked for Knowsley Design Consultancy in Liverpool. He was a member of the design team to deliver the Liverpool Football Club Academy in Kirby and new leisure centres in Halewood and Huyton, Liverpool. Through the consultancy he worked with Knowsley Housing Services during their stock transfer to Knowsley Housing Trust in 2002.

      Richard moved to Sefton MBC and then latterly to One Vision Housing in Bootle where, as Head of Investment, he managed a multi – disciplinary team of Project Managers, Quantity Surveyors and Building Surveyors to successfully deliver a £200M property improvement programme within four years. Richard was a member of the management team when One Vision Housing won the 2012 Sunday Times Best 100 Companies Award.

      In 2012 Richard moved to South Lakes Housing to take up the post of Assistant Director of Assets and Investment and was subsequently appointed Director of Assets & Investment in 2015. In his current post Richard is responsible for the successful delivery of SLHs’ Improvement Programme, construction related compliance and the Cumbria Housing and Property Services company (CH&PS).


      Alison Kinnon
      Director of Customers

      Alison was appointed to the Executive Team in August 2016.  She gained an MBA from Glasgow Caledonian University in 1998, a post graduate diploma in Housing Studies from De Montford University in 2004 and is a Member of the Chartered Institute of Housing (CIH).

      Alison’s career in social housing began in 1984 with Glasgow City Council in the rent collection team in an area housing office.  During her 14 years with Glasgow she was the housing lead on the demolition of three multi-storey flats in the Roystonhill area of north Glasgow before becoming the Neighbourhood Housing Manager for the Sighthill area consisting mainly of 20 multi storey flats.  She moved on to work for Stirling Council as an Area Housing Manager before joining Manchester City Council in 1999, where she worked for five years as part of the New Deal for Communities team on the multi million pound project to regenerate East Manchester.  It was at this time Alison started coming up to the Lake District at weekends to go hill walking and fell in love with the area.  This resulted in her relocating to Kendal and started working for Lancaster City Council firstly as the Local Strategic Partnership Co-ordinator and latterly on the project to regenerate the West End of Morecambe.

      Alison joined South Lakes Housing in 2007, spending her first seven years as the Housing Manager, helping to create the ALMO prepare for the Audit Commission’s inspection then assisting with the preparation for the large scale voluntary transfer (LSVT).  In 2014 she became the Assistant Director of Customers & Communities with responsibility for the day-to-day front line housing services and ensuring key performance indicators were met and also led on the review of the sheltered housing service.

      Alison was accepted onto the Board of Fairoak Housing Association as a Non Executive Director at the end of 2018.


      John Mansergh
      Director of Business Assurance

      John is responsible for performance & risk management, health & safety, internal audit, communications and co-regulation. He is Company Secretary for SLH and CH&PS.

      John has been at South Lakes Housing since 2010, initially to manage the stock transfer programme and a range of business improvement projects. He also provides executive support to the Audit & Risk Committee and Chairs the internal Health & Safety Committee.

      John has over 15 years in managing performance and leading projects both within housing organisations and the adult social care sector. John has a 2:1 Honours Degree in Housing Studies and began his housing career as a Housing Officer before moving into corporate services roles.

      John is also a co-optee on the North-West Veterans and Pensions Committee (VAPC) which is a function within the Ministry of Defence (MoD). The Committee is responsible for improving services for people leaving the armed forces within the region.