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Building Safety - South Lakes Housing

Building Safety

There is nothing more important to us than the safety of you and your family.

Here at South Lakes housing, we are committed to providing a safe environment for our tenants to live in.

  • Gas ServicingRead More

    We are responsible for carrying out an annual gas service to all appliances belonging to us within your home.

    This service checks the safety of the appliance. Faulty appliances can emit harmful carbon monoxide fumes or natural gas can escape which may cause an explosion. You and your family could be at risk if these safety checks are not carried out.

    We must comply with Gas Safety Regulations which places the legal duty upon us to carry out a gas service check every 12 months.

  • AsbestosRead More

    Asbestos was commonly used in building materials when our properties were built years ago.

    Asbestos can be found in floor tiles, artex ceilings, garages and communal areas. It is only when asbestos is moved or damaged it could become a problem. If you think a building material is asbestos – do not panic, just ask us for help.

    The asbestos found in our properties is routinely tested and is very low risk to health. We carry out surveys to our homes and whenever a tenant ends their tenancy, we take advantage of the opportunity of the property being empty to test whether there is asbestos present and remove where necessary.

    Ask for information and advice before carrying out any repairs or drilling. If you wish to report asbestos to us, then please contact us.

    For more information on asbestos please read our information leaflet – Asbestos Leaflet

  • Fire Risk AssessmentsRead More
  • RadonRead More

    We are undertaking a three-year Radon testing programme, starting with our properties located in areas of higher exposure, through to medium and then low. This will be completed in 2021. We will contact all our customers to advise them of their Radon exposure level and what actions might be required to their homes. Further information about Radon, its health risks and areas affected can be found on the Public Health England Website.

    What is radon?

    Radon is a colourless, odourless radioactive gas. It is formed by the radioactive decay of small amounts of uranium that occur naturally in all rocks and soils. The amount of radon is measured in becquerels per cubic metre of air (Bq m-3). The average level in UK homes is 20 Bq m-3.

    Where is Radon Found?

    Radon is everywhere. Radon levels outdoors are low everywhere but levels indoors can be higher. For most homes the risk to peoples health is small.
    Public Health England has published a UK map showing areas affected by radon, to see the map click here. The darker the colour on the radon maps, the greater the chance of a high level in a building. However, not all buildings, even in the darkest areas, have high levels.

    Our exposure to radiation

    We are all exposed to radiation from natural and man-made sources. Just 20 Bq m-3 (the average radon level in UK homes) gives us half our exposure to radiation from all sources. Every building contains radon, but the levels are usually low. The chances of higher levels depend on the type of ground. Radon levels vary between neighbouring homes and with different living styles.

    What is low level?

    Radon levels over 200 Bq m-3 will require action to reduce this level. We will undertake all the necessary works required to reduce the level to below 100 Bq m-3

  • Electrical ServicingRead More

    We are responsible for carrying out an electrical inspection at least every 5 years to ensure all electrics in your home are safe. This service checks the safety of all electrical installations in the property, such as light fittings, sockets, and the consumer unit. We will produce a detailed report from the inspection and rectify any faults identified. If you ever notice a problem with any of your electrics contact our customer services team on 0300 303 8540 who will be happy to assist you.

    You will be contacted 2 months before the last certificate expires by our contractor Lantei who will arrange a suitable time for the inspection to take place. There may be occasions where there are specialist parts required or more time required for remedial works. If this happens, the engineer will reattend within 10 working days, on a day that suits you to rectify any problems.

    This inspection can take 3–4 hours to complete. It would be helpful if you could ensure that the areas surrounding light switches and plug sockets are accessible and clear before the engineer visits. The works are not intrusive, if extensive works are required, we will discuss this with you at the time of attendance.

    Will it affect my tenancy if I don’t allow access for an Electrical Installation Condition Report (EICR) to be undertaken?

    • Preventing access for these essential works may put your tenancy at risk – it is part of our landlord safety checks to undertake EICR on a regular basis. SLH will identify and rectify any faults that may have appeared over time since the last time the electrics to your property were inspected.
    • We will attempt to undertake these inspections as part of the process and work closely with our customers to achieve compliance. If we are unable to complete this work, we will refer to our tenancy management/enforcement team.

    Frequently Asked Questions – Electrical Saftey

    What is an EICR?

    • An Electrical Inspection Condition Report is a check that as your landlord we complete to ensure all electrics are safe within your home. We will produce a detailed report from the inspection and rectify any faults identified.

    What will happen when an EICR takes place within my property?

    • Our contractor will contact you to arrange an appointment for the works to be undertaken.

    How long does an EICR take to complete?

    • This inspection can take 3 – 4 hours to complete. The engineer will check every plug socket and fitting within the property. Do I need to prepare before an engineer attends my property?
    • It would be helpful if you could ensure that the areas surrounding light switches and plug sockets are accessible and clear to allow the inspection to take place

    When will you contact me to advise when an EICR is due?

    • These checks are completed every 5 years. You will be contacted 2 months before the current certificate expires.

    What if there are works required that are unable to be completed at the visit?

    • There may be occasions where there are specialist parts required or more time required for remedial works. If this happens we will arrange an appointment within 5 working days to complete these.