Monthly Archives: October 2019

Chat with Cath

Cath Purdy, South Lakes housing CEO will be working with the Customer Service Team on Live Chat on Monday 11th November from 2pm until 4pm. If you have any specific questions for Cath then please send a message through Live Chat during this time.

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Case Study: Lesley and the Income Management Team

  Lesley has been working with South Lakes Housing Income Management team for a while now to help and support her to pay her rent. Lesley said, Vicky on the Income Management Team has been brilliant with me. She has provided me with lots of help and advice when I needed it the most. Lesley […]

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Meet the Team: Vicky, Income Officer

Vicky has worked for South Lakes Housing for 13 years; her first role was a Sheltered Scheme Manager at Gallowbarrow. Vicky now works on the Income Management Team and has been part of the team for 7 years, during this time she has become a well-known face to tenants. South Lakes Housings Income Team can offer advice, information […]

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South Lakes Housing are Making a Stand against domestic abuse

South Lakes Housing has signed up to a new national campaign to help it tackle domestic abuse in communities across South Lakeland. The Make a Stand campaign centres around a pledge which has been developed by the Chartered Institute of Housing in partnership with Womens Aid and the Domestic Abuse Housing Alliance (DAHA). Vicky Battista, […]

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My Account Update

We are pleased to announce that we have made some improvements to the appearance of My Account and added extra functionality. There has been a new and improved user interface implemented for My Account, this makes it easier for you to navigate around the portal. If you are on mobile and tablet devices whilst using […]

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Water Saving Tips

Small changes can make a big difference in the amount of water you use every day. If you have a water meter, all of these tips may help you to reduce your water bill and even if you do not have a meter, using water wisely and cutting down on the amount of hot water […]

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How to use less energy in your home

A few simple changes to the way you do things around the house can make a difference to your energy bills and your carbon footprint. These quick tips are the perfect way to trim your energy bills.

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Annual Tenants Report 2019

SLH together with a group of Tenants’ Committee representatives have published the Annual Tenant Report 2019. The report goes into detail about what weve achieved in 2019 and outlines some of our plans for the future. You can view the report here: Annual Tenants Report 2019 The Regulatory Standard on Tenant Involvement & Empowerment requires […]

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Annual Report and Financial Statements

SLH Annual Report & Financial Statements 2019 have been published. The key points of note from the Financial Statements are summarised as follows: Turnover has remained static in the year as a direct result of the 4th year of the 1% rent reduction offset by Right to Buy (RTB) sales and rents from recently acquired properties. […]

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South Lakes Housing welcomes tenants from Lune Valley Rural Housing Association

South Lakes Housing (SLH) today welcomes tenants from Lune Valley Rural Housing Association http://www.lunevalleyhousing.co.uk/ as part of a deal which will see SLH provide management and maintenance services under a 10-year Managing Agent partnership. SLH will carry out repairs, collect rents, upgrade homes, manage tenancies, let empty homes and help resolve anti-social behaviour as part […]

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