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Universal Credit | South Lakes Housing

Universal Credit

Universal Credit is a new benefit for working-age people which will eventually be replacing:

  • Housing Benefit
  • Income Support
  • Income-Based Jobseekers Allowance
  • Income-Related Employment and Support Allowance
  • Child Tax Credit
  • Working Tax Credit

IMPORTANT: Universal Credit does not include help with your Council Tax. You must apply to the Council Tax Reduction Scheme separately.

Universal Credit is claimed online via If you need help you can ring the helpline 0345 6000723.

Please note: Once you have made your claim you will not then receive your first payment of Universal Credit until one calendar month and seven days week after that date. In addition, some new claims for Universal Credit may be subject to an additional seven day waiting period, delaying payment by a further week. If you have no other means of support until you receive your first payment therefore, you should seek an Advanced Payment of UC. Be aware that there is a time limit for making a claim, but an advanced payment is paid at 50% of your normal UC payment, which will be recovered from UC award once in payment.