Your tenancy agreement is the document you sign when you agree to become the tenant of your home. It is a contract between you and us and records information such as your name, the date you became our tenant and your rent and other charges. It also lists the other conditions you must keep to as a tenant.
When you first become a tenant you will hold a probationary (‘starter’) tenancy for the first 12 months. At the end of this time, we will review your tenancy and grant you an assured (‘lifetime’) tenancy if we are satisfied that you have kept to the agreement. If you have been a tenant with us prior to our transfer in April 2012, you are likely to hold an assured tenancy with protected rights – all the rights you had with South Lakeland District Council.
If you have any problems keeping to the terms and conditions set out in your tenancy agreement, please tell us straight away and we will do what we can to support you.