Latest News

Hello, I’m Niki Stockton the Director of Customer Experience here at South Lakes Housing (SLH).   I joined SLH back in May of this year and one of my first objectives was to drive forward our Customer First approach to recalibrate our relationship with customers and communities to ensure that the customer experience and outcomes are […]

Hello, I’m Louise and I’ve been working for South Lakes Housing (SLH) since 2018. When I joined, I started as a Customer Services Advisor and in this role, I was a first point of contact for customers to help solve any queries or problems they had. I’m naturally an empathetic and caring person and this […]

My Account has been created with you, our customers in mind. Whether you want to pay your rent, manage your tenancy or book a repair, it can all be completed within the portal. My Account is a free, safe and secure portal that can be accessed anytime, anywhere. Safely manage your home– Using My Account […]

Boon Town We are excited to announce that applications for our 28 new build homes at Boon Town, Burton-in-Kendal are going live this week. The development includes a mix of 12 shared ownership and 16 social rent homes with a range of 1 bed apartments, bungalows and 2 and 3 bed houses. The homes will […]

We are excited to announce that applications for our 20 Passivhaus homes at Mill Lane, Halton are going live this week. The development includes a mix of 7 shared ownership and 13 affordable rent homes with a range of 1 bed apartments and 2, 3 and 4 bed houses. The homes are due for completion […]

It has now been confirmed that Her Majesty The Queen’s State Funeral will be held on Monday 19 September and the day will be a national bank holiday.   We will therefore be closed on Monday 19th September to enable our colleagues and customers the opportunity to pay their respects to Her Majesty and commemorate Her […]

Picture caption: Tim Farron with, from left to right, Cath Purdy, Helen Fielding (Broadacres’ Director of Investment and Development), Sam Matthews and Gail Teasdale. Broadacres and South Lakes Housing welcomed South Lakes MP, Tim Farron to their new development of 49 affordable homes in Sedbergh, Cumbria. Tim Farron, MP was joined by Gail Teasdale, Chief Executive […]

Our office is now open on an appointment-only basis. If you would like to meet with one of our colleagues, you must contact us beforehand to make an appointment. This ensures that your query is dealt with by the correct person with all the required knowledge and information. The best way to do this is […]

SLH are delighted to announce that RPS Homeserve + has been awarded the contract to deliver our gas servicing, maintenance and repairs services to our customers for the next five years. Working through Procure Assist we have secured the best deal for our customers, which ensures both quality and value for money, and supports a […]

We have been amazed yet again with the entries we have received for our Garden Competition  and would like to thank everyone for taking the time to send their entries in- there were some amazing gardens! This made it extremely hard to pick the winners. However, after much deliberation, we have 4 incredible winners! Here […]

We’re looking for a new Tenant Board Member to join our talented and friendly SLH Board. Our Board members are ordinary people, just like you, who care about their homes, their neighbours and communities. They’re passionate people want to apply their skills, knowledge and experience to be part of something great! We would love for […]

The Met Office have issued an Amber Weather Warning for Extreme Heat for Sun 17 July and a Red Warning for Mon and Tue, with temperatures forecast as high as 40°C in some places. When it’s too hot for too long, there are health risks and we want to make sure it doesn’t harm you […]

Picture Caption: On the site at the Boon Town Development, from left to right, Martha Shields, South Lakes Housing’s Development Manager, Mark Dutton, South Lakes Housing’s Head of Development, John Burt Chair of the Development Committee at South Lakes Housing, Tim Farron MP and Philip Helm, Business Development Director at R.P Tyson To celebrate Rural […]

We are proud of our neighbourhoods and we want to make sure that you, as residents can be proud of where you live too. We are looking for neighbourhood champions to help us to manage the standard of works being delivered by our teams in keeping the areas around your home safe, clean and tidy. […]

Our Office will be closed over the bank holiday from 5pm on Wednesday 1st June until 9am on Monday 6th June. If you have an emergency or are in vulnerable circumstances don’t hesitate to call during this time on 0800 303 8540 to speak to our out of hours team. If there is a high […]