• Tenants' Committee represent the views of tenants on major decisions affecting policies and services of SLH. A leaseholder is also represented on the Committee.

  Tenants' Committee meet one week in advance of Board meetings to ensure that tenants views are taken into account when the Board meet to debate items.

  Meetings are usually on Thursday's at 10.30am.

  If you are interested then please contact j.stirling@southlakeshousing.co.uk

  Tenants' Committee constitution

• What does it mean?

  Being a shareholder means that you can put forward your own views along with others contributing to the direction of SLH. It is another way that tenants can influence the way SLH does things

  Do I qualify?

  You don't need to have anything more than enthusiasm for the work we do! In addition you need to be abiding by the terms of your tenancy agreement. You will need to complete an application form. Applications will be considered by the SLH Board.

  What would I have to do?

  Becoming a shareholder in SLH doesn't reward you with any dividends but it does mean that:

  - Once a year you will be invited to the Annual General Meeting (AGM) to meet staff and Board members. The AGM is an important event, providing an opportunity to reflect on our work over the year and giving shareholders the right to vote on any issues raised.

  - You will automatically receive a copy of the Annual Financial Statements and Accounts.

  - You will be invited to any Special General Meetings.

  Shareholding membership just costs £1. If you are interested in supporting SLH by becoming a shareholder then please contact info@southlakeshousing.co.uk

  Become a shareholder leaflet

Tenant Involvement Club (TIC)

• Any tenant or leaseholder who is willing to give their views on the services they receive is invited to become a member of the TIC. Members select from a 'menu' of involvement options, some of which are outlined below.

Mystery Shoppers and Tenant Inspectors

• Any tenant or leaseholder who is willing to become a mystery shopper or inspector to test services from a customer perspective.

The Service Improvement Group (SIG)

• Any tenant or leaseholder can be involved in the SIG to be consulted on any policy development or tenants choice e.g. newsletter, choice of door colours, review of services.

Area Discussion Groups

• These provide an opportunity for local people to get involved in any SLH plans for their area. 

Annual Tenant and Leaseholder Conference

• This is an open event to involve tenants and leaseholders in looking at proposed changes or developments in policies and services and longer term planning.

• The Tenant Scrutiny Panel is made up of tenant representatives who examine services in detail and make recommendations to Tenants' Committee who then report to the Board.

• The Complaints Panel consists of tenants not on the Board who review complaints and lessons learned.

Village/estate/street/block 'voices'

• Any tenant or leaseholder willing to represent the views of people in their locality can act as a contact person where no local resident association exists.

Area/estate walkabouts

• Any resident willing to take the time out to walk around their neighbourhood with SLH staff and partner agencies to make a list of what needs doing to improve the area.

Youth meetings and youth forums

• Aimed primarily at under 18 year olds Youth forums help SLH find out young persons views in order to improve services and facilities for young people.

Tenant training and awareness

• SLH provides free tenants training events which are open to all SLH tenants. Some training and awareness events are also open to Residents Associations.

  Why? If tenants want to be more involved in helping to make decisions about their housing, they need to know more about a wide range of issues.

  Events staged in the past have dealt with issues such as: running a residents association; tackling anti-social behaviour; and allocation of housing.

  If you want to be involved in any of the above or want to talk about how you can help just contact us at info@southlakeshousing.co.uk