Please contact us if you are worried about paying your rent and would like to speak to us, or if you need help with your finances in general, our Income Team is always here to listen, help and support you.
Our helpful experienced team is here for all our customers, whatever their circumstances. Whether you are looking for practical support, a little guidance, or you just want to chat things through. We are non–judgemental – we want to help you get to where you want to be.
Your priority bills and debts are those which primarily concern your home and health, but also include those which could cause you significant legal issues if not managed in the right way.
Paying your rent should be one of your main priorities, because failing to do so could lead to arrears which, if not addressed, could eventually lead to you losing your home. Something we are very keen for our customers to avoid.
We understand that life isn’t always straight-forward, and things can change. Things that you haven’t always planned for may arise, putting additional pressure on you. We also understand that managing your money can be overwhelming and when money is tight, it can cause a lot of stress and anxiety.
Should you be struggling with your finances, if you are unable to pay your rent or are falling behind with payments, please get in touch straightaway. We will help you put together a plan that will help you stay in your home and manage your situation in the best way possible.
Our experienced and friendly Income Management Team are here to help and offer support in many areas. This could include discussing your finances and rent, through to making referrals to external support agencies.
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