The increase in the cost of living has seen huge rises in utility bills such as gas, electricity and water. You may also be finding it difficult to pay your Council Tax. If you are facing large bills or building up debts in relation to any of your costs, please get in touch straightaway and we will see what we can do to help.

Help to pay my bills

One to One support
Money problems can arise when they are least expected, and you may need a little extra help to cope. You will not be alone. You may be finding it difficult to manage your money, to budget, to apply for help, to handle your debts, to pay your bills, to eat and/or heat your property and to access other support for your home and for your family. You may also be struggling with your health or having to cope with disabilities for example.
Whatever your circumstances, please contact us. We can provide advice and support either over the telephone, face to face in our offices, or we can arrange to visit you at home at your convenience.
Getting help
You can arrange to speak to an Income Partner, or our Financial Inclusion Specialist during normal office hours either by telephone on 0300 303 8540, or by email at customerservices@southlakeshousing.co.uk.
Alternatively, you can complete the following form, and we will contact you.
Contact our Income Team
Our experienced and friendly Income Management Team are here to help and offer support in many areas. This could include discussing your finances and rent, through to making referrals to external support agencies.
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