We send out online surveys to help us understand customers’ views on how we’re doing in certain areas and where we need to improve.
You have the opportunity to provide feedback through ad-hoc surveys. We send various surveys throughout the year; you can choose which surveys you want to get involved with based on what you’re interested in.
Give your views on policies and services which we may be reviewing. We have a group of customers who have told us they would be interested in sharing their views by reviewing documents and communication we share with our customers.
This group of customers usually provide their views via email or by completing service-related surveys.
This is flexible and can be done in the comfort of your home. We’ll share any policies we’re working on, and you can comment on the ones that interest you. It will take about an hour to read and provide comment.
