Salary up to £32,288 per annum (dependant on experience)

As Customer Engagement Partner, you will engage with customers and stakeholders in our neighbourhoods to support the development of cohesive communities. You will obtain customer insight to support the development of service improvements. You will organise community events and coordinate customer focus and scrutiny groups.

Closing date for all applications is 9am on Monday 16th February 2026 . Take advantage of this opportunity and apply soon!

Benefits

South Lakes Housing have a range of benefits available for employees.

Annual leave entitlement 26 days annual leave + 8 bank holidays
Hybrid working Minimum 4 days a month at the office
Social housing pension scheme (SHPS) Worth at least 10% of your annual salary
Simply health Financial help with those everyday medical costs like eye tests, dentists and wellbeing
Family friendly benefits Maternity, paternity, shared paternity & adoption
Training Continous professional development (CPD)
Special leave For unexpected emergencies
Sick pay Above statutory provision
South Lakes Housing

Other Benefits

+1 annual leave day up to 5 years service, totalling 31 days after 5 years of service.

Pension contribution ratio, 10% employer contribution with 0% employee contribution for this role.
Our Pension Plan offers a comprehensive retirement solution, ensuring financial security for you and your loved ones.
With a lump sum death benefit valued at 3x your annual salary, providing peace of mind and support during difficult times.

Multi-skilled Joiner/Kitchen Fitter

What can SLH do for you?

Values-based organisation, making a difference for our customers – We just care!

We believe in you having a work life balance – Defined working day start/finish and support for when you have those blips in your life.

We believe in you having your say in what we do- having a say through our staff forums/feedback groups.

We believe in investing in you – Training you to keep you up to date and develop your personal and professional skills.

Everyone is valued and appreciated – We recognise when we think you have really gone that extra mile.

How to Apply

Closing Date for all applications is 9am on Monday 16th February 2026 . Take advantage of this opportunity and apply soon!

If you would like to apply for this position please complete the Application form and Diversity Monitoring form

Recruitment Timetable

Interviews to be held week commencing Monday 23rd February 2026

Closing date for applications by Monday 16th February 2026 (9am)
Shortlisting to be carried out by Friday 20th February 2026
Interviews to be held week commencing  Monday 23rd February 2026

Additional Recruitment information

We take our data protection responsibilities seriously and would like to inform you that the personal data we collect on you is stored and deleted in line with the requirements of the GDPR 2018.