We proudly launched 'Your Home, Our Community' in April 2026, after a series of consultation and engagement workshops with residents, colleagues and our Board.
South Lakes Housing Business Strategy 2026-2029
You can read our new Business Strategy by scrolling through our flipbook version above by clicking on the arrows on the book.
(Use the controls underneath to view in full size, add page thumbnails, share, print and download etc.)
We went out into our communities to listen, learn and understand what matters most to you.
This included:
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hearing directly from residents about their experiences and priorities
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reviewing surveys, complaints and everyday feedback
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working with teams to identify what is working well and where services need to improve
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considering changes in housing and the standards we need to meet
We captured the making of the strategy in documentary-style photographs.
Here are a few of our favourite photos for you to enjoy:
Our residents, colleagues and Board members.
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Photography by local photographer Steven Barber (pictured)
A clear message came through in the feedback we received.
You told us that what matters most is:
Living in a safe, well-maintained home
Having services that are easy to access, reliable and responsive
