Lift Safety

Keeping domestic and passenger lifts in safe working order.

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Lift Safety

As your landlord, we’re responsible for the maintenance and repairs of passenger lifts and lifting equipment, such as stair lifts and hoists in communal areas of buildings and homes owned by South Lakes Housing, to make sure they are safe to use.

We regularly carry out both inspections and servicing, to make sure the lifts are safe to use and help prevent breakdowns.

If you have a stair lift or hoist(s) fitted in your home which has been funded by a Disabled Facilities Grant (DFG) it is important that you allow South Lakes Housing to service and inspect the lifting equipment when required. This is to make sure the equipment is safe for you; your family; and your carers to use and to help prevent breakdowns.

Frequently asked questions

Lift Safety

As your landlord, it is our legal duty to carry out an insurance inspection every six months (LOLER) we also carry out six-monthly servicing regimes to ensure that health and safety conditions are maintained and that any deterioration can be detected and remedied in good time.

Our contractors will make sure that your equipment is in a safe condition.

In accordance with your tenancy agreement, you must allow us access to carry out checks to ensure your safety.

We are unable to accept responsibility for any lifting equipment you choose to purchase independently. Approval must be obtained from South Lakes Housing before making any such purchases.

What should I do if I find a fault with my equipment?

Call us on 0300 303 8540 and seek guidance, or if you have an extended warranty agreement with the installer you can contact them directly

Do not use, or allow anyone else to use the equipment until it has been checked by a professional

Tips for stairlift safety

If you’re using a stairlift, there a few things you can do make sure you’re using it safely:

Take care when getting on and off the lift

Wear your seatbelt. A slight loss of balance could result in a dangerous fall.

Never go over the maximum weight limit

Never leave obstructions in the way of a stairlift

Fold up your chair when not in use.