Launching our new Customer Experience Dashboard

Please note, this article is over 12 months old, and information may be outdated or incorrect.

Our Customer Service Standards are the commitment we make to everyone who lives in a property we manage. We have now developed a quick snapshot so you can see each month how we are delivering against them.

We will publish this each month so you can see how we’re doing and show how our performance is changing.

Here are our results for April 2025.

Customer Experience Dashboard April 2025

We’d love any feedback on this new approach to sharing how we’re doing – please let us know your thoughts!