We are delighted to launch the first edition of our new resident newsletter, South Lakes News & Views!!!

Requested by and created with input from our residents, it’s packed full of the things you said you’d like to know more about:

• a welcome from our new Chief Executive, Pam Mastrantonio
• a look at where our money is spent
• your feedback in our TSM Customer Satisfaction Survey Results
• support and advice, including help with finances and health and wellbeing
• how we’ve been improving residents’ homes, helping to keep everyone warm and safe
• how we’ve been investing in new homes
• how you’ve been helping us shape our services through resident engagement – you ask, we do
• what’s included in our rent.

A ‘BIG THANK YOU’ to all of our residents and colleagues who contributed!!!

Scroll through the pages in our online version here!