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Keeping Safe And Warm This Winter | South Lakes Housing

Keeping Safe And Warm This Winter

Top tips to keep you safe and warm

  • Make sure your home is warm. It is more cost- effective to leave your heating on low rather than turning it on and off. If you have a thermostat set it to between 18°C and 21°C.
  • Make sure you know what and where your water stoptap is. And how to turn it off.
  • Run your cold water taps regularly. This will reduce the chances of your water freezing and pipes bursting.
  • Make sure that your gas and electric meters are in credit.
  • Use grit or cooking salt on areas prone to be slippery in frosty, icy conditions.
  • Be careful not to make pathways more dangerous. Don’t use hot water to melt snow and ice, it might refreeze and turn to black ice.
  • Don’t forget to protect your home from frozen pipes if you are going away.

Top tips to help stop your pipes from freezing

  • Keep your home warm. Leave your heating on low throughout the night. If you don’t want to leave your heating on, set your central heating timer to come on for short periods throughout the day.
  • Leave the doors under your sink unit open to allow warm air to circulate around the pipes.
  • Lift your loft hatch slightly to let hot air from your home into the loft.
  • If you have an outside toilet (and it isn’t your main toilet) turn off the water supply to it. If it has a stoptap turn this off.
  • Turn off any external taps with service valves.
  • If you are going away over winter leaving your heating on very low can help prevent your pipes freezing and bursts damaging your home and possessions.

Save yourself some money

  • Get advice about managing your money from SLH. Make sure you are getting all the benefi ts and support that you are entitled to.
  • Contact SLH if you need help finding a cheaper energy tariff.
  • Thermostatic Radiator Valves (TRVs) allow you to set lower temperatures in some rooms than in others.
  • If you have one, use your microwave. They use 80% less energy than conventional ovens.
  • Cook with lids on pans and use the right size gas/electric ring.
  • Use cooler wash temperatures for your washing machine. Always wash full loads.
  • Switch lights off.
  • Use energy efficient light bulbs.
  • Don’t leave electrical appliances on standby when not in use.

Frozen or burst pipes

If you have frozen pipes:

  • Turn your water supply off at the stoptap (turn clockwise).
  • Thaw the pipe (start at the end nearest the tap).
  • You can use hot water bottles or towels soaked in hot water to thaw pipes. But be careful not to warm them too quickly or they could burst.
  • Frozen pipes will normally thaw out if the heating (or a heater) is left on overnight.
  • If your toilet or sink is not draining pour some hot water down to defrost the frozen water in the pipes.
  • Never try to defrost pipes using a naked flame.

If you have a burst pipe:

  • Turn your water supply off at the stoptap (turn clockwise).
  • Try to stop the water with towels or thick cloths.
  • Turn on all the taps to sinks and baths to drain the system.
  • If the water comes into contact with any electrical fittings, turn off your electricity at the mains.

Where to find your stoptap?

The stoptap is used to turn the cold water system in your home on and off. When you turn the stoptap in a clockwise direction your water supply will be shut off. You can turn the water supply back on by turning the stoptap in an anti-clockwise direction. Stoptaps are usually located in your kitchen, below the sink unit or near the front door for recently laid mains.

Find out where your stoptap is and make sure it is working.

When you turn the stoptap off there will still be water in your pipes. Turn on all the taps in your home to drain off all the water.

Contact us on:

0300 303 8540