Important Information – Changes to the allpay app and website from 11th May 2026.

Important information: Changes to the allpay app and website

If you use the *allpay app to pay your rent, you need to take action.

From Monday 11 May 2026, the allpay app and website are changing to allpayments. To keep paying your rent without interruption, you must move to the new allpayments service.

(*allpay is the payment provider we use to receive rent payments.)

What’s changing?

The allpay app will close on Sunday 10 May 2026

A new allpayments app will replace it

The allpay website will redirect to a new allpayments website from Monday 11 May 2026

If you use the allpay app

If you currently use the allpay app to pay your rent, you must download the new allpayments app before Monday 11 May 2026.

Download the allpayments app

The new app is available to download now from:

Google Play (Android)

App Store. (Apple)

Please note:

The new app is separate from the old one

The old allpay app will stop working after Sunday 10 May

You will need to install the allpayments app to continue making payments

If you use the allpay website

If you pay your rent via the allpay website, you don’t need to download anything.

Signing up to allpayments online

From Monday 11 May 2026, you’ll be automatically redirected to the new allpayments website at:

👉 https://new.allpayments.net

Your login details stay the same

Whether you use the app or the website:

• Your login details will not change

Once you sign in, your account information will automatically move across to the new allpayments service

How to make a payment on the allpayments web-portal

 

How to pay using allpayments online page 2

 

How to pay using allpayments online page 3

 

Need support?

If you need help downloading the new app or accessing your account, please contact us and we’ll be happy to help ensure your rent payments continue smoothly.