The best advice is as follows. If you have any doubts just delete the message, or if it is from what you feel is a familiar name, contact the organisation separately and directly without reference to any information in the message you have received. If you are concerned about an email that feels suspicious, even if you are not sure, follow the link below and they will check for you.
How to spot a scam
The number of scammers targeting people has grown exponentially in recent years. If you get a text, call, or email therefore making uninvited offers, take a moment before responding.

How to spot a scam
If you have already responded to a scam, do not communicate any further. Call your bank straight away to report the possible scam and cancel any payments that may be affected.
Report the scam to the Police through Action Fraud on 0300 123 2040 or report it anonymously to Action Fraud.