If you are struggling with fuel costs you are advised in the first instance to speak to your energy supplier who are obliged to offer you a range of advice and support. Fuel debt can be caused by several factors, rising fuel bills, energy-inefficient homes, estimated meters readings that are too low and cold weather. If you find that you are struggling to pay your bills, it is important to take steps to address it straightaway.
Please contact our Income and Financial Inclusion Teams if you have any issues with your fuel bills and we will do what we can to help you.