Grounds Maintenance

Sites:

• Greenbank Road, Castlefield, Kirkfield, Drummermire, Stonecroft, West Ing (Ambleside)
• The Croft, Benfield (Grasmere)
• Little Moss, The Garth (Coniston)
• Hawksgarth, Barnfield (Hawkshead)
• Chapel Stile (Walthwaite)
• Church Close (Satterthwaite)

Sites:

• Park Avenue, Orrest Drive, Bowfell Crescent, Droomer Drive, Ghyll Close, School Knott, Birthwaite (Windermere)
• Helm Close (Bowness)
• Crag View, Beck Nook (Staveley)
• Howgill Close, Hall Park (Burneside)

Sites:

• Lunefield Gardens, Thirnby Court, Jubilee Close, Gate Flats (Kirkby Lonsdale)
• Ryleyfield Road, Kirkhead, Owlet Ash Fields (Milnthorpe)
• Kings Close, Queens Drive, Stewart Close (Arnside)
• Lindeth Close (Silverdale)
• Meadow Close (Burton in Kendal)

Sites:

• Havera, Maryfell, Castlegarth, Thornsbank

Sites:

• Hallgarth Circle, Castle Estate, Kirkbarrow, Sandylands, Wattsfield, Rinkfield, Pembroke Court, Oxenholme, Brigsteer Rise

Sites:

• Yewbarrow Estate, Thornfield Place (Grange-over-Sands)
• Moorside (Flookburgh)
• Beathwaite Close (Levens)
• Headless Close (Cartmel)
• Glen View (Backbarrow)
• Railway Cottages (Newby Bridge)

Sites:

• Mill Dam, Leather Lane, Swan Street, Byron Street, Ellerside, Bailey Street, Kingsway, Neville Street, Dragley Beck, Oakwood Drive, Central Drive, Ash Grove, Holly Bank, Bay Tree Road, Underwood Road, Cherry Tree Road, Limetree Road, Beech Drive, Chestnut Grove, Charters Way, Pepperpot Drive (Ulverston)
• Greta Close (Walney)

Sites:

• Mileston Place (Caton)
• Willow Close (Forton)
• Rowan Bank, Lune Walk (Halton)
• Station Court (Hornby)

Our standard service includes grass cutting, hedge trimming, weed control on hard surfaces and planted beds, litter picking in green spaces, basic pruning of shrubs, and seasonal leaf clearance. Tree inspections and tree maintenance is excluded for communal trees, this is undertaken by a separate contractor

The contractor will visit approximately every 10 working days between March and October, depending on the weather. Other tasks like weeding, litter picking, and pruning are carried out at set frequencies throughout the year, based on seasonal needs and the site’s specification.

Delays may occur due to wet weather, obstructions (e.g. parked vehicles), ground conditions, or staffing/resource pressures. In these cases, we aim to return as soon as conditions allow.

We mulch cuttings to promote healthy lawn growth and reduce waste sent to landfill. Where needed (e.g. on paths or hard surfaces), arisings are swept or blown away to keep the site tidy.

Weeds are treated using approved herbicides during dry weather and are typically sprayed monthly between March and October. In some areas, manual weeding or strimming may also be used.

No. Grounds maintenance covers communal and shared spaces only. Residents are responsible for the upkeep of their own private gardens.

Communal trees are managed by arboriculture contractor, with regular inspections and maintenance carried out as needed. Trees within private gardens are the responsibility of the resident.

Please report the issue to us. A member of the estate services or arboricultural team will assess it and take action if necessary, in line with our tree policy and any legal responsibilities.

We appreciate the interest but request that all planting proposals be approved in advance. This is to avoid any conflicts with existing maintenance, underground services, or resident agreements.

You can report issues via our customer portal, by phone, email, or live chat. Please include your address and, if possible, a photo of the issue to help us respond quickly.

If the service falls short, we will investigate and take appropriate action. This may involve a re-visit, contractor feedback, or escalation through our complaints process if needed.

We fully comply with wildlife protection laws. Certain tasks like hedge cutting or tree works are suspended during nesting season (typically March to August) unless there is a safety risk.

Our teams cannot safely operate machinery around vehicles or bins. If areas are blocked, we may have to miss that section and return later, depending on scheduling.

Yes. Litter picking is carried out prior to mowing in most areas. We also have scheduled litter sweeps in high-traffic zones to keep communal areas presentable.

Additional services like lawn repair, bulb planting, or extra pruning may be available as a paid option. Please contact us for a site assessment.

In autumn and winter, we carry out leaf clearance, winter pruning, and prepare shrub beds for spring. Some winter grit services may also be included depending on location.

Green waste is either mulched on site or taken to licensed recycling centres as per our environmental standards. We aim to recycle or reuse as much as possible.

Please contact your Neighbourhood Partner, our customer service team. For tree-specific queries, we may refer you to our arboricultural team.