Gas Safety

Gas Safety

As your landlord, it is our legal duty to carry out an annual gas safety inspection by a Gas Safe Registered engineer. This is to ensure the gas appliances and gas pipework in your home are safe and well maintained.

Gas leaks can be caused by poorly fitted or badly maintained appliances and can lead to carbon monoxide poisoning, fires and even explosions.

Regular gas safety checks help keep your home safe and give you peace of mind that your appliances and pipework are working properly.

To help us complete these essential checks, it’s important you allow our contractors access to your home to complete the inspection.

Frequently asked questions

Who will carry out my gas safety inspection?

Our Contractor RPS Homeserve+ will carry out the inspection on our behalf.

How will I know when my gas safety inspection is due?

RPS Homeserve+ will write to you to arrange a suitable appointment to carry out the inspection.

If the appointment you have been provided isn’t convenient, call RPS Homeserve+ on 0800 0236277 or 01524 734350 between 8am and 5pm to arrange an alternative appointment. Alternatively, you can contact South Lakes Housing direct on 0300 303 8540.

How long will it take to complete the inspection?

If you do not have a smoke alarm or carbon monoxide detector in your home, RPS HomeServe+ will fit battery-operated detector into your home. We have a legal responsibility to ensure that smoke alarms and carbon monoxide detectors are installed in all our homes.

Carbon Monoxide

Carbon monoxide is a colourless odourless gas that can kill in hours without warning. Every year more than 20 people die from carbon monoxide poisoning in the UK.

Symptoms include drowsiness, headaches, and chest/stomach pains. You are particularly vulnerable when asleep. If you feel unwell, seek medical advice immediately.

You could be at risk if your gas appliances are:

  • Poorly installed
  • Not working properly
  • Not regularly checked or maintained
  • Stored in unventilated rooms
  • Installed, serviced or repaired by an unqualified engineer

What should I do if I smell gas fumes or my carbon monoxide alarm activates?

  • Open all doors and windows to ventilate the room. Do not sleep in it.
  • Turn the gas off at the meter
  • Avoid using naked flames or electrical switches.
  • Safely vacate the premises where possible.
  • Call Cadent(formerly National Grid) immediately on 0800 111 999
  • Once you have called Cadent, call us on 0300 303 8540 (24 hour)

 

You can download the following ‘Tenant’s Guide to Gas Safety’ leaflet produced by the Gas Safe Register.