What is AllPay?

AllPay is our chosen payment provider and offers secure payment online (via our website & your mobile phone), via an automated payment phone line or at any Post Office or Paypoint outlet.

You can choose which way to access AllPay below:

Online payment

You can pay your rent online on this website clicking on the ‘make a payment’ option.

If you choose this method, you will be asked for your Customer Reference Number.

Mobile phone app

The Allpay app allows you to make payments from your Apple or Android phone. It’s easy to download the app from Apple app store, Windows phone store or Google Play.

If you choose this method, you will be asked for your 19-digit Payment Reference Number, which can be provided by contacting our Income Team.

Automated 24-hour Allpay payment line

You can pay your rent at any time by calling 0330 041 6497 and following the instructions.

If you choose this method, you will be asked for your 19-digit Payment Reference Number, which can be provided by contacting our Income Team.

Post Office or Paypoint outlet

You can pay your rent at any Post Office or Paypoint outlet using a payment card. To find your nearest payment outlet, log on to www.allpay.net/outlets.  To request a card please contact us.

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