A. If you notice any signs of damp or mould in your home, contact us by calling 0300 303 8540. We will ask you key questions about what you have been experiencing in relation to damp and mould in your home.
What happens next is determined by the level of potential risk to residents living in your home.
We will offer a damp and mould survey to investigate further, and we may consider carrying out safety works (e.g. a mould wash) to clean down any affected areas.
Following the results of your damp and mould survey, we may carry out further preventative works.
