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Tenants alterations and improvements

Can I make alterations or improvements to my home?

As a secure tenant you may make alterations and improvements to your home. However, you must obtain South Lakes Housing written consent before you carry out any work. The South Lakes Housing cannot refuse permission without good reason, but may impose reasonable conditions.

When should I contact South Lakes Housing?

You must contact us if you intend to carry out any of the following to your home:
  • Decorate the exterior of the property.
  • Make any structural alterations or additions.
  • Alter or add any fixtures.
  • Remove any hedges, trees or shrubs.
  • Fix satellite TV aerial dishes.
  • Construct hardstandings.
  • Erect sheds

What types of work are likely to be approved?

We are likely to grant permission to works which will be completed competently and make a genuine improvement to the property. Good examples are installation of central heating and window replacement.

What types of work are NOT likely to be approved?

We are unlikely to approve works which are not completed to a satisfactory standard, or works which South Lakes Housing consider to be detrimental to the property or by an unqualified contractor. For example, removing certain walls within the property.

What should I do if I want to make an alteration or improvement?

You should put a request for permission in writing and send to the Maintenance Surveyor at Little Aynam House, Kendal.  Please give us as many details as possible, that is, the nature of the works, plans, and contractors name (where appropriate).

What happens next?

We will write to you to tell you we have received your application.
 
We will then decide if you need to obtain building or planning consent. If you do we will contact you to advise you of this and let you know how to apply for any consent. Please note that we cannot grant permission unless you have obtained the necessary consents.
 
If you do not need building or planning consent we may decide to make an inspection of your home prior to any work being started, this is to establish the nature and extent of the works. We will let you know if we need to do this.
 
When we have received all the information we need, have carried out any necessary inspections, and have seen proof of all consents (where appropriate), we will notify you of our approval, or refusal, of the works being able to start. This will usually happen within 15 days of receipt of your application.     

Do I need to tell you when the work is completed?

Yes, you will have been sent a notice when permission was granted. You should sign this notice when the work is complete and return it to the Maintenance Surveyor at South Lakes Housing.
 
If you have made structural alterations, an officer will visit you to make a final inspection.

Can I claim compensation for improvements I have carried out?

As a Council tenant you have a right to claim compensation for certain improvements. However, you can only make a claim when your tenancy is coming to an end.

Contact Details

To apply  for permission to carry out  alterations or improvements please write to the Maintenance Surveyor at:
 
South Lakes Housing
Little Aynam House
Little Aynam
Kendal
Cumbria
LA9 7AH
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