As a secure tenant you may make alterations and improvements to your home. However, you must obtain South Lakes Housing written consent before you carry out any work. The South Lakes Housing cannot refuse permission without good reason, but may impose reasonable conditions.

We are likely to grant permission to works which will be completed competently and make a genuine improvement to the property. Good examples are installation of central heating and window replacement.

We are unlikely to approve works which are not completed to a satisfactory standard, or works which South Lakes Housing consider to be detrimental to the property or by an unqualified contractor. For example, removing certain walls within the property.

You should put a request for permission in writing and send to the Maintenance Surveyor at Little Aynam House, Kendal.  Please give us as many details as possible, that is, the nature of the works, plans, and contractors name (where appropriate).

As a Council tenant you have a right to claim compensation for certain improvements. However, you can only make a claim when your tenancy is coming to an end.