Sheltered Housing and Careline
Would you like help to stay in your own home?
For information on equipment that South Lakes Housing can
provide, please click on the following link:
Telecare Information
Sheltered or retirement housing is specially designed
accommodation for mainly older people. Schemes vary but
standard features include:
- Self contained flats
- Communal facilities
- Security and safety features
- A Scheme Manager
- 24 hour emergency assistance
Where are our sheltered housing schemes?
We have schemes situated widely throughout South
Lakeland. Details of individual schemes are shown
below:-
- Birthwaite,
Windermere
- School
Knott, Windermere
- West Ing, Ambleside
- Fell Close, Sedbergh
- Fell Close,
Ulverston
- Milldam, Ulverston
- Tyson
Square, Ulverston
- Gallowbarrow, Kendal
- Cross Lane, Kendal
- Castle
Walk, Kendal
- Edgecombe Court, Kendal
- Binfold Croft, Kirkby
Lonsdale
- Yewbarrow,
Grange-over-Sands
What are the benefits of sheltered housing?
The benefits of living in sheltered housing are many and
include:
- Having your own front door and the independence that brings
company when wanted, privacy when it isn't
- Opportunities to join with other and share your skills in
activities
- A sense of security and peace of mind
- Remaining part of the community
- Good quality housing
- A 'home for life' wherever possible with care and support
adjusted to changing need
Each scheme is individual and therefore facilities vary from
scheme to scheme.
What is the role of the Scheme Manager?
The Scheme Manager will:
- Help newcomers settle into their new home and demonstrate how
everything works
- Keep in regular contact with each resident
- Deal with emergencies
- Plan and encourage participation in social activities
- Report and monitor repairs and maintenance work
- Ensure the residents needs are met this may involve liaison
with families, statutory, voluntary and private agencies
- Give advice on services available, for examples shopping,
cleaning, cooking, personal and nursing care. (Please note
the Scheme Manager does not directly provide these services)
What am I paying for?
Your amenity charge pays for most of the Council's
sheltered housing service, which covers things like:
- The Scheme Manager
- The intercom system
- Control centre charges
- Communal facilities
- Cleaning
Sheltered Housing Agreement
Sheltered housing tenants have had the opportunity to draw up
action plans for their scheme. The plans form part of a
sheltered
housing agreement which outlines:
- The information tenants can expect to receive about the
sheltered housing service and how that should be provided
- How they can monitor the service which they receive
- How they can become involved in planning new services or
altering the existing service
Careline
Careline is an alarm system which helps elderly or disabled
tenants to get assistance when they need it. A special telephone
and pendant are used to contact a control centre which is staffed
24 hours a day. The control centre is able to summon help from
relatives, friends or neighbours to attend to tenants in need of
assistance.
The Council provides this service to elderly or disabled
tenants living in certain Council bungalows and
flats. For more information or to report any fault in your Careline
equipment please contact us on 01539 717717.
South Lakeland Community Alarms
Any resident can receive this service through South Lakeland
Community Alarms (a registered charity). For information about the
cost of this service and other details, please telephone (01539)
735805 or call to see them at 92 Stricklandgate, Kendal.
More information is available from Cumbria County Council Adult
Social Care Directorate
Cumbria County Council Adult Social Care Directorate are keen to
ensure that information about their services is widely available to
service users, carers and the public. A list of publications
is available to download from the Adult Social Care website
Cumbria Social
Care