Welcome to South Lakes Housing

You are here: Home Page  >   Tenant Services  >   Repairs  >   Tenant & Council Responsibility

Tenant & Council Responsibility

What repairs and maintenance am I responsible for?

  • You are responsible for repairing and maintaining any items that you have fitted or alterations you have made.
  • You are also responsible for various items, such as glazing and internal decorations (including filling of normal plaster cracks). A full list of these items is shown below.
  • If you live in a flat with a communal hallway and/or stairway, you will be responsible for keeping these areas in a clean and tidy condition (unless there is a cleaner employed to do this, as in sheltered housing).
 

What repairs are South Lakes Housing responsible for?

  • South Lakes Housing are responsible for the structure and exterior of the property; gas and plumbing systems; heating and hot water equipment; and fixtures and fittings. A full list of these items is shown below.
  • If any of these items are damaged by you, your family or guests, or because you have misused them or not looked after them properly, then we may hold you responsible for the repair.

 

Repair Responsibilities

 
Tenant & Council Responsibility
South Lakes Housing Tenants
  • Blocked sink waste pipes
  • Glazing (general housing)
  • Sinks & wash hand basins
  • Blocked gully grate
  • Sinks plugs & chains
  • Sweeping flue and chimney
  • Taps, washers & mixers
  • Internal decoration (including curtain rails, hat & coat rails)
  • Burst pipes
  • TV aerials (not communal or sheltered) & satellite dishes
  • WC including seat
  • Gardens (non-communal)
  • Bath and bath panel
 
  • Shower
 
  • Cylinder, immersion, tank & ball valves
 
  • Hot & cold water pipeworks / storage
 
  • Water connections
 
  • Electric points
 
  • Fans & air vents
 
  • Fuses
 
  • Electric wiring
 
  • Communal lighting
 
  • Gas water heaters & boilers
 
  • Heating
 
  • Solid fuel stove
 
  • Fireplace surrounds & gas fires
 
  • Solid fuel back boiler
 
  • Firegrates & fittings
 
  • Doors & skirtings
 
  • Doors, frames, handles & locks
 
  • Fitted cupboards & larders
 
  • Staircase & handrails
 
  • Paths (door / gate access only) gates & other fencing
 
  • Sheds, if part of dwelling
 
  • Window frames
 
  • Glazing (elderly or sheltered housing)

 

  • Damaged gully grate

 

  • Overflows, gutters, downpipes & drains
 
  • Painting
 
  • Porches
 
  • Roof tiles, chimney pots & cowls

 

  • Septic tanks
 
  • External toilets & coal bunkers
 
  • Garages
 
  • Flooring and wall / floor tiles
 
  • Decoration of communal areas

 

  • Communal TV aerials

 

 

 

Accessibility