Welcome to South Lakes Housing

You are here: Home Page  >   Tenant Services  >   Repairs

Repairs

Reporting a repair including emergencies

REPAIRS HOTLINE: 0845 057 0080 (24-hour)

Report a repair on line now by filling in our Online Contact Form:

What happens when I report a repair?|

You will be sent a copy of any repair orders for your home with a satisfaction slip, and pre-paid envelope, for you to complete and return once the work has been done. This helps us monitor the quality of the work. Your name will be entered into a prize draw if you return the satisfaction slip.

How long will it take to carry out a repair?|

Emergency access for repairs

You must allow South Lakes Housing's workmen into your home for repairs to be inspected or carried out. In an emergency the South Lakes Housing may enter your home without giving you any notice.
 

Problems with Gas, Electricity & Water|

 

Gas Appliances|