Welcome to South Lakes Housing

You are here: Home Page  >   Tenant Services  >   Looking after your estate

Looking after your Estate

 
South Lakes Housing takes pride in maintaining the appearance of all its estates. However, we need your help to let us know when problems exist.
 
Each of the following sections tells you what service to expect and who to contact if there is a problem.
 
Estate Details
   

Abandoned vehicles

If a vehicle has clearly been abandoned, please contact South Lakeland Direct on Tel Number 08450 0504434 where they will deal with the complaint.

Empty properties

You may notice a Council home which is left empty for a short period. Homes may be empty for a while after a tenant has vacated a property. During this time South Lakes Housing will be busy carrying out repairs required and arranging for a new tenant to move in. We make every effort to ensure homes are not left empty for too long. For more information see 'Squatters' below.

Environmental Improvements

South Lakes Housing has a large budget for environmental improvements to be made to its estates. This budget can pay for items such as fencing to communal areas, benches, and landscaping, as well as other ideas.
 
The ways in which the money is spent is decided locally by Area Discussion Groups.  Area Discussion Groups are made up of local residents, who recommend how the money should be spent.
 
For further information please read Get Involved

Equipped Play Areas

All Council play areas which have childrens play equipment are checked on a daily basis for safety reasons. A further check is made every week for all other possible problems. 

Grounds maintenance(Tenants own)

You are responsible for keeping your garden in a clean and tidy condition.

Grounds maintenance (Communal)

 

Click here for information on Grounds Maintenance from South Lakeland District Council website

Lighting - Communal Flats

 

 

 

 

South Lakes Housing is responsible for repairs to the communal areas of blocks of Council flats including stairs, door entry systems, communal lighting (other than street lighting), landings, communal windows, courtyards and sheds.
 
Any Council tenant or leaseholder in the block of flats noticing a repair problem should report it to South Lakes Housing on the Repairs Hotline (tel. 0845 057 0080) as soon as possible.

Rubbish               Bulky items

Please contact South Lakeland Direct on 08450 0504434 to arrange to collect from your home, free of charge, any bulky items you wish to get rid of, such as furniture.

Dumped rubbish/bonfires

Any problems regarding dumping of rubbish, or problems with bonfire waste, will be dealt with on request. Any person found dumping rubbish may face legal prosecution. Please note that bonfires are not allowed on communal areas without the Councils consent.

Squatters

In the rare event of squatters using an empty Council home, you can help us by reporting them to South Lakes Housing at your local housing office.

Unauthorised car/vehicle parking

Vehicles causing an obstruction

 

 

 

 

 

 

 

If a vehicle is causing an obstruction on a public road, please contact Cumbria County Councils Highways Department at County Offices, Kendal, telephone (01539) 773040.

 

If a vehicle is causing an obstruction on communal land, but has not clearly been abandoned, please contact South Lakes Housing at your local housing office. 

 

If any unauthorised vehicles are parking in Resident Only parking areas and are causing a nuisance, again please contact South Lakes Housing at your local housing office.

 

Please note that you must only park in authorised places (and in particular not on grass verges and greens).

Vandalism

Please report any instances of vandalism to Council property, to both South Lakes Housing  at your local housing office and to the Police. You may get a £500 reward in the event of a successful prosecution.

 Litter picking Sweeping of communal areas Click here for information on Litter Picking and Sweeping of Communal areas from South Lakeland District Councils website
Accessibility