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Making a Complaint


You can make a complaint
 
 
We will try to resolve these issues immediately, where the matter cannot be resolved by the person you speak to, we will
 
  • Acknowledge your enquiry within 2 days and
  • Provide a full explanation within 10 days
 
We welcome comments and suggestions, enquiries, requests for service, information or explanation of South Lakes Housing policies or practices but these are not treated as complaints.
 
If you wish to make a complaint in writing please send to:
 
Sue Boulton
Little Aynam House
Little Aynam
Kendal
Cumbria
LA9 7AH
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