Complaints
You can make a complaint
Please refer to our How do I
Complain leaflet
We will try to resolve these issues immediately, where the
matter cannot be resolved by the person you speak to, we will
- Acknowledge your enquiry within 2 days
and
- Provide a full explanation within 10 days
We welcome comments and suggestions, enquiries, requests for
service, information or explanation of South Lakes Housing policies
or practices but these are not treated as complaints.
If you wish to make a complaint in writing please send
to:
Sue Boulton
Little Aynam House
Little Aynam
Kendal
Cumbria
LA9 7AH