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Performance Results

BVPI & DESCRIPTION

Rents

  2001/02 2002/03 2003/04 2004/05 2005/06 2006/07

Target

2007/08

66a - Rent collected by the local authority as a proportion of rents owed on Housing Revenue Account (HRA) dwellings 99.11% 99.08% 97.14% 94.95% 97.7% 97.3% 97.2%
66b - The number of local authority tenants with more than seven weeks of (gross) rents arrears as 1% 1.3% 1.6% 1.1% 2.97% 3.17% 3.00%
66c - % of local authority tenants in arrears who have had Notices Seeking Possession served -- -- -- -- 19.40% 16.22% 19.4%
66d - % of local authority tenants evicted as a result of rent arrears -- -- -- -- 0.22% 0.25% 0.2%
69 - % of rent loss through local authority's dwelling becoming vacant 2% 2.1% 1.76% 1.39% 0.4% 1.39% 1.1%

 

 

Repairs

  2001/02 2002/03 2003/04 2004/05 2005/06 2006/07

Target

2009/08

72 - % of urgent repairs completed within Government prescribed time limits -- 94% 92% 92% 99% 97% 98%
73 - The average time take to complete non urgent responsive repairs (no. of days) 10 13 9.2 8.3 8.9 9 9
185 - % of responsive but not emergency repairs for which the authority has made & kept -- -- 10 58 83 90 90

GNPI 18 - % of emergency repairs completed on time

 

-- -- 97% 98% 97% 97% --

GNPI 19 - % of urgent repairs completed on time

 

-- -- 89% 81% 94% 86% --

GNPI 20 - % of rountine repairs completed on time

 

-- -- 89% 95% 94% 93% --

 

 

Voids

  2001/02 2002/03 2003/04 2004/05 2005/06 2006/07

Target

2007/08

63 - Average relet time for dwellings let in the previous financial year (no. of days)

Becomes NEW BV 212 IN 05/06

21 22 24 17 16 23 20

 

 

Decency

 

  2001/02 2002/03 2003/04 2004/05 2005/06 2006/07

Target

2007/08

63 - Average SAP rating of LA owned dwellings

 

65% 67.4% 71.1% 67% 70.1% 102% 90%

64 - Private dwellings returned to occupation (SLDC) - Average

 

4%

9 - No

longer

a %

18 28 27 25 --
184a - The proportion of SLH homes which were non decent at 1st April -- 30% 22% 37.8% 36% 35.6% 43%
184b - The percentage change in the proportion of non decent SLH homes between 1st April to 1st April th following year -- -- -- -7.6% 3% 12.6% 18.1%

 

 

Satisfaction

  2001/02 2002/03 2003/04 2004/05 2005/06 2006/07

Target

2009/10

74a - The % of all council tenants, or a representative sample of council tenants, stating that they are satisfied with the overall service provided by their landlord when surveyed 88.60% -- 89.3% 89.3% 89.3% 85% Next survey due in 3 years
74b - Satisfaction of ethnic minority local authority tenants (excluding white minority tenants) with the overall service provided by their landlord -- -- 100% 100% 100% 100%  Next survey due in 3 years
74c - Satisfaction of non-ethnic minority local authority tenants with the overall service provided by their landlord -- -- 89.4% 89.4% 89.4% 85%  Next survey due in 3 years
75a - Satisfaction of council housing tenants with opportunities for participation in management and decision making  in relation to housing services provided by their landlord 73% -- 75% 75% 75% 64%  Next survey due in 3 years
75b - Satisfaction of ethnic minority council housing tenants (excluding white minority) with their opportunity for participation in management and decision-making in relation to housing services provided by their landlord -- -- 50% 50% 50% 100%  Next survey due in 3 years
75c - Satisfaction of non ethnic minority council housing tenants with their opportunity for participation in management and decision making in relation to housing services provided by their landlord -- -- 74.7% 74.7% 74.7% 64%  Next survey due in 3 years

 

 

Homelessness (Provided by SLDC)

  2001/02 2002/03 2003/04 2004/05 2005/06 2006/07

 

183 - Average length of stay in B & B accommodation of householders which include dependant children or a pregnant woman & which are unintentionally homeless & in priority need (no. of days) -- 0 0 46.1 4 18.82  
183 - Average length of stay in hostel accommodation of householders which include dependant children or a pregnant woman & which are unintentionally homeless & in priority need (no. of days) -- 0 14.37 -13.9 22 36.5  
202 - No. of people sleeping rough on a single night within the area of the authority (New for 04/05) -- -- -- 0-10 7-10 2  
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